Just over five months after taking the first step to new tech careers, seven interns in the latest TechHire Eastern Kentucky-affiliated, work-based learning internship only have one benchmark left to meet before obtaining employment, while an eighth person has already exited the program to a new job.
CentralApp Technologies is partnering with the Eastern Kentucky Concentrated Employment Program, Inc. (EKCEP) and Teleworks USA in an effort to upskill Eastern Kentucky residents through an intensive nine-month curriculum that can result in multiple certifications related to working within the Salesforce customer success platform. Salesforce is the world’s top CRM company, and empowers other companies to connect with their customers in a whole new way.
The CentralApp internship began at the Kentucky Career Center JobSight in Hazard in November 2016. By February, eight of the 10 interns had completed and passed the first phase of the program, earning certifications as Salesforce Administrators using a curriculum compiled and delivered by CentralApp.
Just three months later, the interns have now passed and earned a second certification as a Salesforce App Builder. If they successfully complete the program this August and earn a third certification—Salesforce Developer 1—they will have the option to begin work-from-home employment with CentralApp.
“We’re exceedingly proud of these eight people, who have all come from communities in our Appalachian coalfields and have felt the strain that the local job market has put on the region,” said Michael Cornett, EKCEP’s director of agency expansion. “They’ve stuck with the curriculum, and have proven that what they’re learning is accessible to the people in our region.”
Though all of the interns earned the internship’s second Salesforce certification, only seven will be continuing in the final phase of the internship. The eighth, Knott County resident Kyle Vance, recently exited the program and accepted a full-time position with Service Pump & Supply in Perry County, where he is utilizing his skills learned in the internship as a Salesforce Administrator.
"Industrial businesses in our area and across the country are going through a digital transformation," Cornett said, "You don't have to work for a traditional tech company to be have a tech job. Kyle's new position proves that the Salesforce skills he and other interns are acquiring are in high demand."
The CentralApp Internship dovetails with the core tenets of the TEKY initiative, namely that these individuals are continuing on a fast-track learning regimen equivalent to a number of tech-based college courses, Cornett added. Once they’ve completed this program, they’ll have the industry-recognized certifications that will allow them to compete for tech jobs in the new economy, and they won’t have had to earn a four-year college degree to do it.
“TechHire Eastern Kentucky began as a way to quickly upskill people in Eastern Kentucky and ensure they have the knowledge and skills necessary to be attractive potential employees for hiring tech companies,” Cornett explained. “We believe this model can serve in place of a four-year degree for those interested in tech jobs, and in turn more quickly get our people back to work.”
For more information on CentralApp Technologies, and the ongoing internship program, visit www.centralapptechnologies.com.
An initiative of the Eastern Kentucky Concentrated Employment Program, Inc. (EKCEP), Teleworks USA identifies and develops legitimate remote-work, distance learning opportunities, and helps to prepare people for the jobs by training them in customer service and digital literacy, working with them on creating résumés and developing superior interviewing skills, then applying for an obtaining legitimate work-from-home positions through its website, www.teleworksusa.com.
EKCEP, a nonprofit workforce development agency headquartered in Hazard, Ky., serves the citizens of 23 Appalachian coalfield counties. The agency provides an array of workforce development services, administers the Hiring Our Miners Everyday (H.O.M.E.) program for dislocated coal miners and their spouses, and is the White House-designated lead organization for the federal TechHire designation for Eastern Kentucky. Learn more about us at http://www.ekcep.org, http://www.jobsight.org and http://www.facebook.com/ekcep.